Contact RummyPoints
How can we help?
Report a scoring issue, ask a rules question, or share feedback about RummyPoints.
Send a message
What should we improve?
Share a suggestion, report a scoring issue, or ask a question. If your message concerns a game, include the room code when available.
Never include a sign-in code, recovery code, password, or payment information.Support
Use the form above with a short description of the issue. If it relates to a game, include the room code, game format, device type, and what happened—but never send a sign-in code or session information.
Privacy requests
For account access, correction, or deletion requests, select “Account or privacy” and use the email address associated with your account. We may ask for additional verification before changing account data.
Rules questions
Before contacting us, check the Rummy Guides for common rules, sequences, jokers, scoring, Pool elimination, and house-rule guidance. Remember that final table rules are decided by the players.
Browse Rummy Guides →Helpful details
For faster troubleshooting, tell us whether you were the game owner or a viewer and whether the issue occurred before or after saving a round.
- Room code and format
- Phone or computer and browser
- Round number
- Expected result and actual result
